Legal

Terms & Conditions

Effective Date: July 18, 2026

Welcome to Wander Lux Transportation LLC. By using our website, booking transportation services, or communicating with us by phone, email, or SMS, you agree to the following Terms & Conditions.

Reservations

Reservations can be made through our website or by contacting Wander Lux Transportation LLC directly.

  • A reservation is confirmed only after confirmation has been sent by email.

Pricing

All quoted prices are based on the information provided at the time of booking.

Additional charges may apply for:

  • Additional stops
  • Waiting time beyond the complimentary period
  • Schedule changes requested after confirmation
  • Route changes
  • Airport waiting beyond the included waiting time
  • Excessive cleaning
  • Damage to the vehicle

Airport Reservations

We proudly serve:

  • BWI Airport
  • DCA Airport
  • IAD Airport
  • PHL Airport

Complimentary waiting time begins after the flight lands.

Additional waiting time may incur additional charges.

Flight delays are monitored whenever flight information is provided.

Cancellations

Cancellation policies vary depending on the reservation.

Late cancellations and no-shows may be subject to cancellation fees.

Vehicle Care

Passengers are responsible for damage caused during transportation.

A cleaning fee may be charged when excessive cleaning is required.

Smoking, illegal substances, and unlawful conduct are prohibited in all vehicles.

Safety

All Wander Lux Transportation LLC chauffeurs:

  • Pass background checks
  • Hold appropriate licenses
  • Operate commercially insured vehicles
  • Comply with applicable transportation regulations

For safety and quality assurance, vehicles may utilize audio and/or video recording systems where permitted by law.

SMS Terms & Conditions

By providing your mobile phone number and giving consent, you agree to receive SMS text messages from Wander Lux Transportation LLC.

These messages may include:

  • Reservation confirmations
  • Instant quote confirmations
  • Reservation updates
  • Chauffeur assignment notifications
  • Driver en route notifications
  • Driver arrival notifications
  • Trip reminders
  • Airport pickup updates
  • Payment confirmations
  • Receipts
  • Customer service communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out at any time.

Reply HELP for help, or contact us at (667) 755-0484 or [email protected].

Carriers are not liable for delayed or undelivered messages.

Sample opt-in confirmation message: "Wander Lux Transportation LLC: You have successfully opted in to receive SMS notifications regarding your reservations and transportation services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help or contact (667) 755-0484."

Your consent to receive SMS messages is not a condition of purchasing transportation services.

Privacy

Your privacy is important to us. Personal information is used only for:

  • Processing reservations
  • Providing transportation services
  • Customer support
  • Payment processing
  • Reservation notifications

Mobile phone numbers and SMS consent are never sold or shared with third parties or affiliates for marketing purposes.

For additional information, please review our Privacy Policy.

Limitation of Liability

Wander Lux Transportation LLC is not responsible for delays caused by:

  • Weather
  • Road closures
  • Traffic
  • Airport delays
  • Airline schedule changes
  • Circumstances beyond our reasonable control

Gift & Personal Item Policy

For the safety, security, and liability of our passengers and chauffeurs, Wander Lux Transportation LLC does not accept gifts, gift bags, packages, food, beverages, liquids, or other personal items from customers for the purpose of placing them in our vehicles or delivering them to another passenger or recipient.

This policy applies to all customers and recipients, including spouses, family members, friends, business associates, and any other personal or professional relationship.

If you would like to arrange a surprise or gift for someone traveling with Wander Lux Transportation, we are happy to assist. Customers may provide us with the details of the requested gift and payment through Zelle, and Wander Lux Transportation management or an authorized chauffeur may purchase the approved items on the customer's behalf and arrange for them to be placed in the vehicle.

Customers may not drop off, hand over, or provide their own bags, gifts, packages, food, beverages, liquids, or other items for Wander Lux Transportation to place in the vehicle or deliver to another person.

This policy is in place for safety, security, and liability reasons and must be followed by all customers.

Changes

Wander Lux Transportation LLC reserves the right to modify these Terms & Conditions at any time. Updates become effective immediately upon publication on this website.

Contact Us

Wander Lux Transportation LLC

Website: wanderluxtransportationllc.com

Email: [email protected]

Phone: (667) 755-0484