Privacy Policy

We Provides luxury transportation for all your personal and business needs.

Note:

Honored Guest

We will do our best to meet your transportation needs. Advanced reservations are appreciated. Last minute reservations may not guarantee vehicle/driver availability. Guests can book as early as 12 hours in advance. A special reservation can be made if you need to book a reservation in more than 12 hours please give us a call 24/7.

Policy:

Booking A Reservation:

When you request a reservation, you will see the trip price. Additional fees incur only after reservation times and certain circumstances. Your ride is confirmed once you receive your reservation details. The rider will only pay additional fees when the waiting time goes longer than 15 minutes after reservation pick up time.

Cleaning Policy:

Wander Lux Transportation strive to maintain the highest standards of cleanliness and comfort for all our clients. To ensure a pleasant experience for everyone, we have established a cleaning fee policy as follows:

Standard Cleaning: A standard cleaning fee of $250 will be applied if the vehicle is returned in a condition that requires additional cleaning beyond normal wear and tear.
Conditions for Fee: This fee will be charged in cases of excessive mess, including but not limited to spills, debris, or any damage that necessitates professional cleaning services.
Notification: Clients will be notified of any cleaning fees incurred, along with a detailed explanation of the reasons for the charge.
Payment: The cleaning fee will be processed through the payment method used for the reservation.

We appreciate your understanding and cooperation in helping us maintain the quality of our services.

Airport Reservations Have Different Fees:

We are available at 4 airports BWI, IAD, DCA, and PHA. The waiting time of up to 30 minutes is free after your flight has landed. If you need more time, please call the driver or the Wander Lux Transportation 24/7 phone line (+1 667-755-0484), fees will incur for additional time added to your reservation time at $45/hr. You may cancel at no charge 2 hours before your reservation. If you cancel less than 2 hours before your reservation time, the company will charge 50% of the ride.

For Your Peace Of Mind:

All Wander Lux Transportation and affiliate drivers must pass a background check and have the proper license. Commercial insurance is provided for all Wander Lux Transportation vehicles and affiliates in accordance with Maryland State transportation laws. For the safety of our customers and drivers we have equipped all our vehicles with audio/video recording. Every 24 hours these recordings are deleted. IF an incident occurs, (i.e. vehicular accident, bad behavior of driver or customer) the audio/video recordings may be used as evidence. Your comfort is our highest priority. For an additional fee, our guests can make special requests. Please call us to see what is available.

This privacy policy discloses the privacy practices for https://wanderluxtransportationllc.com/. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +1 667-755-0484 or via email [email protected].